Delete your Tip4Tab account
Tip4Tab is operated by TIP4TAB, INC. This page explains how to delete your Tip4Tab account and what happens to your data when you do. You can delete your account yourself in the app, or ask us by email if you no longer have the app.
Delete your account in the app
- Open Tip4Tab and tap the Account tab at the bottom of the screen.
- Tap Profile.
- Under Account Actions, tap Delete your account.
- Read the message and tap Continue.
- If your phone has Face ID, Touch ID or another screen lock set up, confirm it's you.
- We send a verification code by text message to the phone number on your account. Enter it on the Confirm account deletion screen and tap Confirm deletion.
Your account is now scheduled for deletion. The app shows the date it will be deleted.
Request deletion by email
If you no longer have the app, email privacy@tip4tab.com and ask us to delete your account. Send it from the email address on your account, or include the phone number you use to sign in, so we can find your account. We'll verify that the request comes from you before we process it, and we'll let you know when it's done.
What happens after you ask
- 30-day wait. Your account is scheduled to be deleted 30 days after you confirm.
- Changed your mind? For the first 7 days you can sign in and tap Restore account to keep your account.
- After 7 days your account can no longer be restored. Until it is deleted, you can only sign in to withdraw your remaining balance.
- Money left in your account. If there is still money in your account on the deletion date, we wait to delete it until the balance has been withdrawn, so you don't lose any tips.
- Deleting right away. If your balance is $0 and you have no tips still on their way, you can skip the wait: on the Account in delete mode screen, tap Delete now. Your account is deleted immediately and cannot be restored.
What we delete
- Your profile: your name, username, email address, tip page and tip link, and tip page settings such as your tip message.
- Your phone number sign-in record and any verification codes.
- Your device push notification token and your in-app notifications.
- Our record linking your account to your Stripe payout account.
- The IP addresses stored with your tips.
What we keep
- Transaction records. Records of tips and withdrawals (such as amounts, fees, dates and status, and for withdrawals the last 4 digits and name of the bank) are kept for legal, tax and fraud-prevention reasons. Tip records are kept in anonymized form.
- Support tickets. If you contacted our support team, those tickets are kept as a record of the conversation. If you'd like them removed too, say so in your email to privacy@tip4tab.com.
- Profile photo and QR code images. The image files for your profile photo and your tip QR code are currently kept after your account is deleted. You can ask us to remove them by emailing privacy@tip4tab.com.
- Stripe. Stripe, which handles payments, identity verification and payouts, keeps its own records under its own legal obligations.
For more on how we handle your data, see our Privacy Policy. Questions? Email privacy@tip4tab.com.
